DressLily Reviews| What You Need To Know About DressLily’s Warranty And Return Policy?
Intro:what we know from DressLily reviews
With the popularity of online shopping, how the company handles customers’ problems has been focused much attention. Based on DressLily reviews, we know that some customers confused about it’s warranty and return policy. This is an article talk about DressLily, which is a famous online store providing trendy fashion clothing of high quality and professional customer service, to give a general review of its warranty and return policy. It is assured that the below contents will give you more willingness and guaranty to purchase something on DressLily and keep this intention moving on.
DressLily reviews: 30 days’ return warranty
Because of the long time of global shipping, and the feedback of customer reviews, DressLily extends a 30 days’ return warranty. If you are dissatisfied with any item(s) for any reason and would like to return the items purchased from DressLily, please feel free to contact DressLily within 30 days after the receiving date at its support center, DressLily promise to provide timely and satisfied resolutions for you.
If more customer reviews indicate that 30 days’ return warranty is still short, maybe DressLily will extend longer time for return warranty.
DressLily reviews:2 steps for returning item
For any after-sale issues, customers are advised to contact DressLily’s customer service by submitting a ticket to its support center. The order number and pictures to display the problem of the item and its outer packaging with item code indicated on are all appreciated. Once DressLily receives the message and confirms the issue, it will offer a correct resolution to you immediately in accordance with its warranty and return policy.
Once customer chooses the return option, there will be address for return and notes in details should be paid attention to in DressLily’s reply with an RMA document in attachment.
Some customer reviews said they chooses the return option, but no news to inform them to return items. Pls note that you should get a RMA document from DressLily customer service and fill out the information on it firstly. then your application will be approved.
DressLily reviews: 2 cases in return process
If the issue is confirmed to be DressLily’s responsibiDressLilylity, DressLily will offer either a full refund of the item price as well as the shipping fee or resend a new item in good quality and correct size for free once it well receives the returned package in the warehouse.
Customer reviews and questions: “i purchased the wrong item or are unsatisfied with the new correct usable item, could i get a return?”. DressLily can also offer return option. There will be either a full refund of the item price or resend a new item according to customer’s advise. Please kindly note the shipping fee for return will be customer’s responsibility that is non-refundable in this situation. Besides, there will be payment for difference by customer if the new item for exchange is more expensive.
DressLily Notes:3 additional important notices in return
First, please kindly note items belong to below categories have no access to above return warranty: swimwear, lingerie, earrings and clearance items, or any discounted items indicate there is no incorrect operation from DressLily.
Second, brand new condition, unused/unworn, unwashed, come with all original tags and with their original complete packaging are required on all returned items.
Third, all returns must be approved firstly by DressLily and with an RMA form attached to the return package. Otherwise, DressLily will not accept the returned items without contacting and the corresponding RMA document in the package.
DressLily is a legit and safe company that possesses a good attitude to its customers’ reviews and offers prompt and professional resolutions according to its warranty and return policy to help resolve any customer issues. Please rest assured that DressLily will try its best to guarantee its customer’s benefit and satisfaction.
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